Charleston Reporter

The Ralph H. Johnson VA Medical Center, subsidiary 534 in Charleston, South Carolina, scheduled 36,693 pending appointments during the period ending August 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 34,522 had a wait time of 30 days or less (94.1%) and 2,171 appointments (5.9%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and earn a higher income are placed in the lower priority groups.

Facility Code	Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
534	Charleston	36,693	34,522	2,171
534BY	Savannah	15,484	15,174	310
534GD	Goose Creek	8,039	7,941	98
534GE	Hinesville	6,784	6,744	40
534QA	Myrtle Beach	4,807	4,729	78
534GC	Beaufort	4,344	4,339	5
534GB	Myrtle Beach	3,437	3,358	79
534GF	North Charleston	2,352	2,318	34
534QB	North Charleston	1,298	1,298	0
534QC	Charleston	101	101	0

Source: U.S. Veteran's Administration